How can I contact your customer service email support?
We look forward to helping you with your inquiry. Please contact us at [email protected]
All articles
General
Where can I find an Original Penguin retail store?
Our store locator can be found at http://www.originalpenguin.com/storelocator.
How can I stop receiving your marketing emails?
The most efficient method to unsubscribe from our promotional emails is by following this link here. Alternatively, you may also submit a customer service request via email at [email protected] or through our live chat service.
Why is my order still waiting approval?
Orders are subject to verification and acceptance before shipping. Depending on multiple factors some orders could potentially be delayed while we verify the information submitted.